FAQ

Book your sessions directly on our website. From the activities page, select your preferred option, then specify the participants’ skill level and your desired dates. Next, click “Book.” A window will appear where you can enter the participants’ details, after which you will be prompted to pay for your booking.

Payment is secure and is made online at the time of booking. You can pay using a Visa or Mastercard, or by using Apple Pay or Google Pay.

Yes, you can register multiple participants for a course or activity. After selecting the desired level and dates, click “Book” to access the information required for each participant.

Our group lessons and workshops often span several days. When making your booking, choose the option that suits you best. After specifying your skill level and the dates, click “Book” to view the participant information section. You will then be able to see the available durations and options for the lesson, workshop, or activity. Depending on your choice and current availability, you can select the number of days you would like to book.

We recommend booking in advance, especially during school holidays and other busy periods. This will give you a wider range of dates, times, and courses to choose from.

At ESi Puy-Saint-Vincent, group ski lessons are available for children from the age of 3, in a secure children’s area.

Visit our “Medals” page to find the validation criteria and technical skills associated with each level. For further details, you can also check with your ski school.

In the children’s ski area or on specially adapted slopes, children learn skiing techniques through games designed for their age. In this way, they make progress while having fun.

Please provide your child with a ski outfit, a helmet, and their ski equipment (excluding poles). Also include goggles or sunglasses, sunscreen, disposable tissues, and a snack that can fit in their pocket.

As long as your child is in the children’s ski area located in the center of the resort, no lift pass is required. Once your child becomes independent enough to ski on the slopes, their instructor will let you know the day before they are ready to move out onto the main runs. You can then purchase a lift pass for the remainder of the week.

If your child is anxious, remain calm: their instructor is a professional accustomed to such situations. To make the separation easier:

• Hand your child over to the instructor at the meeting point, and avoid prolonging the moment.
• Move away so that you are no longer within their line of sight.
• Avoid any contact with them until the lesson has ended.

In the children’s area, an instructor supervises a maximum of 5 to 8 children. On the slopes, groups consist of up to 6 to 10 people per instructor.

Lessons will take place regardless of weather conditions, provided that the ski lifts remain open.

In the event of bad weather, please ensure that you and/or your children are wearing appropriate clothing.

Instructors at ESi Puy-Saint-Vincent teach in French, English, and Spanish. Some also speak Italian. Please contact the school to check availability for your preferred language.

The ski pass is your responsibility and must be purchased separately before the lesson; please check with the resort.

ESi Puy-Saint-Vincent lessons do not include insurance. Before your trip, please verify that your insurance coverage extends to damages caused to third parties, as well as costs related to search, rescue, and repatriation in the event of an accident. Standard civil liability insurance does not necessarily cover these expenses. Consult your insurance provider to determine the coverage best suited to your situation.

We recommend stopping by the office the day before your lessons begin. The administrative staff will be able to provide you with the children’s bibs and verify your registration. Within the ESi network, each ski school operates in its own way. You will receive practical information prior to your arrival.